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Customer service officer

Our Customer Services Officers keep an eye on a range of airport facilities and services such as check-in areas, passenger security, border controls and arrivals.

It’s about providing the very best in customer service which means you do need previous experience in a customer-facing role, great communications skills, and a thoroughly team-oriented approach.

The business is constantly evolving and looking forward to an exciting future

Claire, Public Relations, East Midlands Airport

I've got high standards and I want to make sure the service we deliver is 5 star!

Suzy, Escape Lounge Manager

"The training and development, with the support available to me, has been second to none."

Aaron, Security Team Manager

You don't know what's going to happen on a day to day basis,
that's how challenging the job can be!

Mark, Firefighter, Manchester Airport

It's going places, there's a lot of excitement at the moment of things to come...

Jennie, Colleague Engagement

There's a vibe, an excitement which is a live environment
that you don't get anywhere else

Gavin, Senior Project Manager, M.A.G. Developments